Our Mfg/Pro Practice

Wehave been consulting on MFG/PRO and Progress since 1989 and since then have enhanced our services offering on Mfg/pro (eB2); following brief highlights on our outsourcing options.

Implementation Services

Single Site Mfg/Pro eB2 Implementation: Typically these would be Single site operations such one factory and Administrative operations. Generally a green field implementation where there would be a number of disparate systems or the company is setting up a new Business unit.

Multi Site Distributed Mfg/Pro eB2 Implementation: The customer business would have a couple of Manufacturing Units, Central administrative office, distribution and sales office located at various location

Multi Site Shared Services Mfg/Pro eB2 Implementation: The company setup would be similar, but certain critical functions such as Purchasing, Planning, Payroll, finance etc. Would be done centrally. In this type of implementation it is paramount that the communication infrastructure is highly dependable and scalable. Various site users would log on to a central server and Single database.

Customisation Services

Core program modification on Mfg/Pro eB2: Certain times some of the customer needs customisation on core Mfg/Pro programs simple examples of these would be PO print, invoice formats etc. Basically reports and functional enhancements on Mfg/Pro eB2

Customized Module developments on Mfg/Pro eB2: Functions like Local tax system, local financial systems, Quality management solutions or Business process that are specific to the client's environment, have to build around Mfg/Pro, these modules could be tightly or loosely coupled with Mfg/Pro.

Support Services

Maintenance of Mfg/Pro: A maintenance team would be set aside to undertake up certain changes, which come up in due course of operations. They would act as a support function to our customers existing IT setup.

Helpdesk Management: For Large deployments of Mfg/Pro, we support our customers with 24/7 Helpdesk facilities. This team would take up various issues from Operations to system bugs.

Migration Services: Migration of Prior version of Mfg/Pro to the latest eB2 version. QAD releases new versions of their Flagship product Mfg/Pro eB2. To take advantage of the new features and functionalities, customers would need to move ahead to the latest offering. Typical migration will require data and custom code to be moved to the new version of Mfg/pro, there could be certain complexities like design change in the base schema, enhanced functionalities, deployment of new technologies etc. Migration projects need to be executed under the guidance of professional.

Staff Augmentation Services: Professional Services contracting.

Versions Supported

• version 7.x ChUI
• Mfg/Pro version 8.x ChUI
• Mfg/Pro version 8.x GUI
• Mfg/Pro version 9.x ChUI
• Mfg/Pro eB version
• Mfg/Pro eB2 version Desktop2

Technical Support

• version 7.x
• Progress version 8.x (GUI)
• Progress version 9.x
• WebSpeed version 2.x
• WebSpeed version 3.x
• OpenLink ODBC
• Merant ODBC
• Windows NT
• Windows 2000
• UNIX

Our Biggest USP is Long Standing Customer support. For many Customers we have been working with them on several projects at a time and in some cases executed over 50+ project assignments. We have executed outsourcing projects on Mfg/Pro in the following countries.

• US
• Singapore
• Malaysia
• Vietnam
• India
• Bangladesh

A few of our clients under the Mfg/Pro India practice are as follows:

• ACER
• Emmerson Network Power
• Ford Motors
• Godrej
• HLL (Unilever group company)
• Hewlett Packard
• Ingersoll-RAND
• Sacndent Group